Privacy Policy

Information We Collect

We collect personal information that you provide when creating an account, placing an order, or contacting us. This includes your name, email address, phone number (WhatsApp), delivery address, and payment information. We also collect browsing data through cookies to improve your experience.

How We Use Your Information

Your personal data is used to process and deliver orders, communicate order updates via WhatsApp and email, provide customer support, send promotional materials (with your consent), and improve our services. We never sell your data to third parties.

Data Sharing

We share your information only with: our verified sourcing partners (order details only), delivery services operating in Tbilisi, payment processors (BOG/TBC), and WhatsApp for order communication. All partners are bound by data protection agreements.

Data Security

We implement industry-standard security measures to protect your personal information. Payment data is processed through secure, encrypted channels. We do not store full card details on our servers.

Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for marketing communications. To exercise these rights, contact us at info@catwalk.ge.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Order and transaction data is retained for 5 years from the date of purchase for tax and legal compliance. Account data is retained until you request deletion. Marketing consent records are retained for 3 years after the last interaction. Browsing data and cookies are retained for up to 12 months.

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of discovering the breach, in accordance with Georgian data protection law. If the breach is likely to result in high risk, we will also notify you directly via email and/or WhatsApp, describing the nature of the breach, likely consequences, and measures taken.

Cookies

We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

Contact

For privacy-related inquiries, contact us at info@catwalk.ge or via WhatsApp at +995 544 555 402.

Вопросы? Свяжитесь с нами: info@catwalk.ge или WhatsApp: +995 544 555 402